Conditions of use for shopping in the Magic and Arts Online Shop

Terms and conditons of sales

1. Scope

For all orders in our online shop following terms and conditions shall apply.

2. Contractors, service

The conclusion of sales is made between Magic and Arts, Dagmar Dahlen-Tayab and the buyer.

The presentation of the goods in our online shop do not imply a legal binding since this is a non-binding online catalogue. With pressing the "buy" button you state a binding order of the goods which are listed in the cart. The acknowledgement of receipt of your order will be carried out together with the acceptance of the order right after sending an automatical order receipt mail. This mail approves the conclusion of contract.

A binding conclusion of sales can also result from:

  • Payment with credit card. The validity of the contract starts from the moment when the invoice amount is debited from the credit card account.
  • Payment with direct debit. The contract is valid from the moment when the invoice amount is debited from the account.
  • If you have choosen a payment with PayPal the contract is valid from the moment of the payment confirmation.

3. Code of conduct
We follow the business conduct guidelines of:
Trusted Shops
http://www.trustedshops.de/shopbetreiber/qualitaetskriterien.html

4. Shipping costs
We charge shipping costs additionally to the prices stated in our online shop. More information you will find here.

5. Payment
We offer following payment methods:

  • Credit Card
  • PayPal
  • Advance Payment by banktransfer
  • Direct Debit (only between German bank accounts)
  • Cash in case you pick up the order at our premises

Advance Payment
If you choose advance payment you will receive our bank account number in the order confirmation mail. We will ship the goods on receipt of payment.

Credit Card
Your credit card will be debited together with the completion of the order

Direct Debit
Your bank account will be debited together with the completion of the order.

Paypal
You pay the invoice with PayPal online. In order to pay the invoice with PayPal you have to be a registered customer of PayPal or you need to register before or - if you use the guest feature - after paying the invoice.

6. Pick up the goods at the premises in Moers
It is possible to pick up the goods at our premises Kirschenallee 15, 47443 Moers, Germany. Mon.-Fri. 11:00 - 16:00 hrs.

7. Reservation of propriety rights
All goods supplied by us remain or property until all outstanding payments are made in full.

8. Damages in transit
In case of receipt of goods with obvious damages please notify these damages immediately to us and if possible to the deliverer at the time of handing over.

9. Customer Service
By e-mail or telephone, Monday till Friday from 10:00 - 16:00 hrs

10. Saving  contract text
We save the text of the contract und send it together with the order details and the conditions of use by mail. The conditions of use can also be read here. You can find a list of your former orders in your customer account at any time.

11. Language of contract
The available languages for the conclusion of contract are English and German.

12. Online Dispute Resolution
Online Dispute Resolution in accordance with Article 14, Section 1. The European Commission is providing a platform for online dispute resolution (OS) which you find under URL: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show