Conditions for shipping and returns

Shipping by DHL or Post inside Germany

  • from 50 Euro order amount the shipping is free (only inside Germany)
  • Up 2kg shipment by envelope or as DHL package 3,50 Euro
  • Up 2kg bis 5kg as package 5,50 Euro
  • Up 5kg bis 10 kg as package 7,50 Euro
  • Up 10kg bis 20kg as package 8,00 Euro
  • Up 20kg bis max. 31,5kg as package 8,90 Euro

No cash on delivery. If the weight is more than 31,5kg we must send a second package with the same conditions.

Shipping costs inside Europe - EU - including 19% Taxes

Estland, Spain, Belgium, Czech Republic, Danmark, Finland, France, Greece, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slowakei, Sweden, Great Britain, Romania, Bulgary, Cypres South incl. 19%MwSt.

  • Up 0 - 0,5kg ensured envelope 8,50 Euro
  • Up 0,5kg - 1kg ensured envelope 11,00 Euro
  • Up 1kg - 2 kg DHL package - 15,90 Euro
  • Up 2kg - 5kg DHL package - 17,90 Euro
  • Up 5kg -10kg DHL package - 18,50 Euro
  • Up 10kg -20kg DHL package - 22,00 Euro

If the weight is more than 20kg we must send a second package with the same conditions.
Customers with EU TaxID
: the tax id will be verified by our shop system. Is the id true you will be added to a special customer group and you find atomatically prices without tax in our shop.

Information for articles and TARIC codes : http://ec.europa.eu/taxation_customs/common/travellers/enter_eu/index_en.htm

Shipping to Austria

  • Up to 30 Euro amount standard envelope 4,80 Euro
  • Up 2kg DHL package - 9,50 Euro
  • Up 2kg - 5kg DHL package - 13,50 Euro
  • Up 5kg - 10kg DHL package - 15,95 Euro
  • Up 10kg -20kg DHL package - 17,95 Euro

Switzerland shipping

  • Up to 30 Euro amount standard envelope 4,80 Euro
  • Up to 500 Gramm ensured envelope by German Post - 8,50 Euro
  • Up 500 Gramm -1kg ensured envelope by German Post - 11,00 Euro
  • Up 1kg - 5 kg - DHL package - 32,00 Euro
  • Up 5kg - 10 kg - DHL package- 60,00 Euro
  • Up 10kg -20kg DHL as package 80,00 Euro

If the weight is more than 20kg we must send a second package with the same conditions.

Info for Switzerland customers and other world customers

All letters and packages will be controlled by the customs and possibly import tax and customs fees will be calculated. Depending on how much the customs has to process of orders, it may come in the delivery of waiting times. With packages starting from 32 euros, we have already put the import papers together with the shipment. Goods tariff numbers and all other necessary information, such as land of producing will be handed over DHL or shipping company. Therefore, the clearance is of course done faster, and the shipments usually take 4-5 days after delivery to our customers.

You will pay in our shop no tax (19%), but you have to pay import taxes and customs fee for importing the goods to Switzerland.

Info Import Taxes Switzerland

Info customs Switzerland

We do not ship by cash on delivery into Switzerland

Other EU countries cash on delivery

We do not ship by cash on delivery

Shipping Zone Europe-no tax- without Switzerland

Andorra, Azerbaijan, Bosnia-Herzegovina, Belarus, Faroe-Islands, Georgia, Gibraltar, Greenland, Iceland, Kazakhstan, Croatia, Liechtenstein, Macedonia, Moldova, Monaco, Montenegro, Norway, Russian Federation, San Marino, Switzerland, Ukraine, Vatican City State, Cyprus

  • Up 0 - 0,5kg ensured envelope by German Post 8,50 Euro
  • Up 0,5kg - 0,99kg ensured envelope by German Post 11,00 Euro
  • Up 1kg -5kg DHL as package 32 Euro
  • 5kg -10kg DHL as package 60 Euro
  • 10kg up to 20kg DHL as package 80,00 Euro

If the weight is more than 20kg we must send a second package with the same conditions.
You will pay in our shop no tax (19%), but you have to pay import taxes and customs fee for importing the goods to your country.

Zone 3 (World):

Albania(AL), Aserbaidchan(AZE), Algeria(DZ), Bahrain(BH), Canada(CA), Egypt(EG), Iran(IR), Iraq(IQ), Israel(IL), Jordan(JO), Kuweit,(KW), Libanon(LB), Lybia(LY), Oman(OM), Saudi Arab(SA), Syria(SY), United Arab Emirates(AE), Jemen(YE), Morocco(MA), Katar(QA), Tunesia(TN), Saint Pierre und Miquelon(PM)

  • Up to 0,5kg ensured envelope by German Post 11,00 Euro
  • 0,5kg bis 5kg DHL as package 31 Euro,
  • 5kg up to 10kg DHL as package 50 Euro
  • 10kg up to 20kg DHL as package 100 Euro

If the weight is more than 20kg we must send a second package with the same conditions.
You will pay in our shop no tax (19%), but you have to pay import taxes and customs fee for importing the goods to your country.

Zone 4 (World):

AF,AS,AO,AI,AG,AR,AW,AU,BS,BD,BB,BZ,BJ,BM,BT,BO,BW,BR,IO,BN,BF,BI,KH,CM,CV,KY,CF,TD,CL,CN,CC,
CO,KM,CG,CR,CI,CU,DM,DO,EC,SV,ER,ET,FK,FJ,GF,PF,GA,GM,GH,GD,GP,GT,GN,GW,GY,HT,HN,HK,IN,
ID,JM,JP,KE,KI,KG,KP,KR,LA,LS,US

  • Up to 0,5kg ensured envelope 11,00 Euro
  • Up to 5kg DHL as package 51,00 Euro
  • 5kg up to 10kg DHL as package 80 Euro,
  • 10kg up to 20kg DHL as package 130 Euro

If the weight is more than 20kg we must send a second package with the same conditions.
You will pay in our shop no tax (19%), but you have to pay import taxes and customs fee for importing the goods to your country.

Zone 5 (World)

MO,MG,MW,MY,MV,ML,MQ,MR,MU,MX,MN,MS,MZ,MM,NA,NR,NP,AN,NC,NZ,NI,NE,NG,PK,PA,PG,PY,PE,
PH,PN,RE,KN,LC,VC,SN,SC,SL,SO,LK,SR,SZ,ZA,SG,TG,TH,TZ,TT,TO,TM,TV,VN,WF,VE,UG,UZ,UY,ST,SH,SD,TW,
GQ,LR,DJ,CG,RW,ZM,ZW

  • Up to 0,5kg ensured envelope by German Post 11,00 Euro
  • 0,5kg up to 5kg DHL as package 60 Euro,
  • 5kg up tpo 10kg DHL as package 100 Euro
  • 10kg up to 20kg DHL as package 150 Euro

If the weight is more than 20kg we must send a second package with the same conditions.
You will pay in our shop no tax (19%), but you have to pay import taxes and customs fee for importing the goods to your country.