Das Magic and Arts Team :

The boss - Udo Knühmann Duties: Webshop administration, EDV admin, management, customer management

The boss wife - Dagmar Dahlen-Tayab Duties: range of goods, product photography, storekeeper, jewelry design, management, customer management

The founder of Magic and Arts company 

How to make a virtue of necessity 

When Magic and Arts was founded in the beginning of 2006, we had no notion of web designs, a little business knowledge and did not know also a lot about logistics and general demands for dispatch trade. I had in the beginning of 2004 a heavy accident with later occupational disability, my woman a slipped disk with OP where was to be looked that she would not be able to exercise your job with Vodafone with many Sitzerei also any more long. Dagmar had already started to produce since 2002 more than hobby even jewellery designs, first for himself, later then also for the sales at markets or in the friend's circle. With a trip to Thailand in 2005 we had discovered under other a supplier for great Hill Tribe Silber and had simply brought 1 kilo of silver. In addition, we had invested something else in the art craft which would be for sale maybe also at markets.

We needed a new existence

So we decided to furnish as an experiment an on-line shop and an Ebayshop. While Dagmar was active furthermore full-time with Vodafone, I started to furnish with it the on-line shop. I was an absolute beginner and thus this became a laborious history. We did not want to invest also so much money and it has already lasted for a while, until the shop so far was furnished. Quick turned out, on-line, as well as at markets that the art craft was no so good idea, but the silver arrived safely. Thus we have started to prepare for the distribution of jewellery accessories. There Dagmar worked furthermore in the beginning we could invest every cent which we took again in goods. Thus our assortment grew and grows also even today in jewellery accessories. Topically we lead about 2500 different jewellery accessories article. Besides, we were to be offered always on it roofed an exceptionally good quality in goods as well as to provide for a good service with quick winding up of the orders. Finally, in the meantime, Dagmar could give up the unbeloved job and concentrate completely upon the mail-order business. Because we both could not create alone with the time the attacking works any more, employees had to be found. This was as the first woman the Moselle, responsibly for the camp management and Kundenbetreung and woman tailor as a tax field assistant who had to bring first order in our books. In addition, some temporary help which helps with the stack of the broadcastings and the camp management as well as for the presorting of the documents for the accountancy is still occupied. Thus we are to be optimised topically, besides, all courses of business and to become professional dispatch trade. Core is provided the new Faktura in which all business processes and the camp management are illustrated calculations and also new own orders can be administered. In the meantime, it has already become a little bit too closely in our small loading camp and it is to be found planned within the next year bigger offices and to move. Then there will be beside dispatch trade regelmäßgen camp sales and we will offer courses in which also technically more demanding designs should be introduced. Then there will be advisers, goldsmiths and silversmiths, e.g., or also the experts who can provide the application of kind of Clay or bronze Clay, Fimo, as well as the tricks of glass beads in entsprechneden courses.

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Tordis Schneider

Duties: tax adviser, bookkeeping, customer management, invoice management, text brooker 

 

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Susanne Hardering

Duties: range of goods, shipping,  jewelry design instructions,  store sales managerin

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Roswitha Knühmann

Duties: bookkeeping, invoice management

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